naukri

Front desk Hostess

Chameleon Club

Dubai, UAE

1 6 Years

Onsite

Discovered 2 days ago

Guest receptionReservation managementTable managementGuest-list administrationGuest-management systemsVIP guest relations

Free

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Key skills for this role

Guest receptionReservation managementTable management

Welcome guests in a warm, confident, and professional manner.
Create a positive first impression consistent with the nightclub's brand and service standards.
Verify reservations, guest lists, invitations, and table bookings.
Coordinate guest entry with security and management.
Direct walk-in guests regarding table availability, entrance policies, and venue information.
Direct guests to their tables or appropriate areas of the venue.
Maintain an organized entrance and reception area during peak arrival periods.

Maintain accurate information regarding reservations, table bookings, guest lists, and special requests.
Confirm guest names, party sizes, table categories, minimum-spend requirements, and other booking details.
Coordinate with the reservations team, VIP hosts, floor managers, and management regarding table availability.
Update reservation and guest-management systems accurately.
Communicate late arrivals, cancellations, no-shows, additional guests, and booking changes immediately.
Avoid unauthorized table changes or commitments without approval from the appropriate manager.

Recognize and appropriately welcome VIPs, regular guests, promoters, influencers, partners, and other priority customers.
Inform the relevant VIP host or manager when important guests arrive.
Escort VIP guests or arrange for the appropriate team member to receive them.
Maintain discretion and confidentiality regarding VIP guests and their bookings.

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