Front Desk Attendant

Skills and Abilities

• Effective written and verbal communication skills .
• Excellent customer service skills including strong conflict resolution and de-escalation techniques.
• Intermediate command of computer hardware/software, specifically Microsoft Office Suite .
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks.
• Ability to act with integrity, professionalism, and confidentiality.
• Multiple language fluency is desirable but not necessary.

Physical requirements

• The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully . Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Able to work under pressure, maintain composure , and utilize good judgment during emergency/difficult and stressful situations.
• Ability to lift 30 lbs. following appropriate safety procedures .
• Ability to:
• W ork in an upright standing position for long periods .
• Walk and climb stairs.
• Easily navigate the property/building as required to meet the job functions.
• Extensive use of fingers for typing and visual use of the computer monitor.
• Handle, grasp, and feel objects and equipment.
• Reach with hands and arms.
• Repeat various motions with wrists, hands , and fingers.
• Ability to hear, understand , and respond appropriately to verbal requests made in person and over the telephone.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.
• Ability to stoop and bend.

EQUAL EMPLOYMENT OPPORTUNITY

DISCLAIMER