Front Desk Agent

Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team!

As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service.

With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement.

Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment.

As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand.

Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences?

Join our team as a Front Desk Agent and be the welcoming face of our establishment.

As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

• Provide exceptional customer service, creating a positive first impression for guests
• Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
• Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
• Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
• Collaborate with other departments to ensure seamless guest experiences
• Maintain a clean and organized front desk area
• Handle cash and credit card transactions accurately
• Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay.

Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

• Previous experience in a customer service role, preferably in a hotel or hospitality environment