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Freelance Senior Account Director

M+C Saatchi Middle East
Dubai, UAE
Freelance
Director
1 weeks ago
Client Relationship ManagementStrategic PlanningTeam LeadershipBudget ManagementPresentation SkillsCommercial Acumen
Free

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Client Relationship ManagementStrategic PlanningTeam Leadership
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About The Role

  • As our Senior Account Director, you'll be responsible for building trusted client partnerships, leading high performing teams, and driving strategic and commercial success across the agency.

Client Leadership & Relationships

  • Build deep, trusted relationships with clients beyond the day to day, understanding their personal aspirations, business priorities, and long term goals.
  • Be a regular presence within client offices to strengthen relationships and identify new opportunities.
  • Serve as the primary point of contact for operational issues and client concerns.
  • Earn the trust of clients by consistently delivering exceptional work.
  • Identify opportunities to introduce additional agency capabilities that add value to clients' businesses.

Team Leadership

  • Ensure every team member understands expectations and the importance of delivering an outstanding client experience.
  • Foster a culture of ownership, accountability, and collaboration.
  • Create an environment that reflects and champions our agency vision and behaviours.
  • Understand what success looks like for each team member and support their development through regular check ins and performance feedback.
  • Plan team capacity and resource requirements in line with business forecasts.
  • Help build a connected culture by supporting an engaging social calendar for both the team and clients.

Strategic Leadership

  • Lead cross agency briefs and projects with a relentless focus on achieving the best outcomes for clients.
  • Partner with Planning to develop clear, innovative campaign strategies.
  • Ensure the appropriate level of strategic planning is applied to every brief.
  • Build effectiveness measurement and evaluation into campaigns from the outset.
  • Take a long term view of clients' brands, helping shape future direction beyond immediate campaigns.
  • Challenge briefs to ensure they deliver the strongest possible creative and commercial outcomes.
  • Develop compelling presentations and client experiences that inspire confidence and bring bold ideas to life.

Commercial Leadership

  • Drive profitable ways of working across client accounts.
  • Manage client communications around project burn, timelines, and resource allocation.
  • Ensure project scopes and quotes are accurate, commercially sound, and profitable.
  • Set clear expectations around budgets and investment decisions.
  • Support clients with long term budget planning and investment strategies.
  • Define account growth objectives and align the wider team behind them.

About You

  • Proven experience managing and growing senior client relationships with confidence and credibility.
  • The ability to become a trusted strategic advisor, with clients actively seeking your opinion on brand direction and business strategy.
  • Strong leadership skills with experience motivating, coaching, and developing high performing teams.
  • Experience leading cross functional or cross agency teams to deliver integrated solutions.
  • Commercial acumen, including budget management, forecasting, profitability, and account growth.
  • Excellent communication and presentation skills, with the ability to influence stakeholders and sell ambitious creative ideas.
  • A strategic mindset with the confidence to challenge briefs, identify opportunities, and drive innovation.
  • Strong organisational skills with the ability to manage multiple priorities while maintaining exceptional client service.
  • Arabic speaker preferable

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