Fraud Analyst TMS Level 1

Overview

• Take a step forward and let Edenred surprise you.
• Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
• We know there are hundred ways for you to grow.
• With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
• Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
• Edenred is all about meritocracy.
• You come as you are, and you contribute.
• Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
• We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
• The Role
• This role involves daily monitoring of transactions, reviewing alerts, and identifying suspicious or unusual activity.
• You’ll conduct earlystage ‑ investigations, clear false positives, and escalate high ‑ risk cases as needed.
• The position supports end ‑ toend ‑ fraud case reviews, prepares initial escalation forms, and ensures all documentation meets UAE regulatory and internal policy standards.
• You’ll also maintain audit ‑ ready case files to support Compliance and MLRO requirements
• Responsibilities

Transaction Monitoring & Alert Review

• Perform daily monitoring of transactions through Edenred’s transaction monitoring and case management systems.
• Review and triage system-generated alerts to identify suspicious or potentially fraudulent activities.
• Conduct early-stage investigations to assess alert validity and clear false positives in accordance with approved SOPs and risk thresholds.
• Identify unusual patterns, anomalies, and behavioral risks relating to fraud and financial crime.

Fraud Investigation & Case Management

• Support end-to-end investigations where potential matches are identified, transactional reviews, document assessment, and open-source checks.
• Document factual findings and initial observations to support RBI note creation by Team Lead / Fraud & Risk Manager
• Escalate complex, high-risk, or material cases to the Team Lead / Fraud & Risk Manager in line with the escalation matrix.

Regulatory Support & Escalation Form Preparation

• Prepare initial Escalation form with well-supported narratives and evidence mapping.
• Ensure all cases are handled in alignment with UAE regulatory expectations, internal policies, and fraud governance frameworks.
• Support the MLRO/Compliance team by maintaining complete and audit-ready case documentation.

Data Analysis & Continuous Improvement

• Maintain accurate case registers, investigation logs, and evidence repositories.
• YOUR PROFILE

Educational Background

Experience

Technical & Professional Skills

• Strong analytical and investigative skills with the ability to assess complex transactional behaviors.
• Excellent working knowledge of Microsoft Excel (data analysis, pivot tables, lookups, reporting).
• Experience working on transaction monitoring and case management tools.
• Solid understanding of fraud typologies, including card/payment fraud, application fraud, identity abuse, social engineering, and internal fraud.
• Proven capability in false-positive clearance, alert dispositioning, and case escalation.
• Experience in preparing Risk-Based Investigation (RBI) notes.
• Strong verbal and written communication skills in English.
• Ability to write clear, structured investigation narratives and regulatory-quality documentation.

Certifications (Preferred But Not Mandatory)

• CFE – Certified Fraud Examiner, CAMS – Certified Anti-Money Laundering Specialist, ICA Certifications, CAMI / GoAML / Financial Crime–related certifications
• REPORTING STRUCTURE:
• The selected candidate will report directly to Team Lead – Fraud & Risk / Fraud & Risk Manager.
• Apply now and Vibe with Us!