Franchise Support Specialist

Snap-on is looking for a motivated professional to join as a Franchise Support Specialist (FSS - FPT02). This role is a key stepping stone for a long term career in franchising. It offers exposure to sales operations, route surveys, franchise inventories, and regional franchise processes. Full training will be provided, along with ongoing opportunities to develop your skills and progress within the business. You will primarily work across the South Central Region but national travel may be required. This role does not involve direct sales at the outset. However, progression will lead into a sales focused position. You should only apply if you are interested in building a long term career in sales within the automotive aftermarket industry. Key Responsibilities: * Conduct route surveys and schedule them in line with franchisee territories * Support terminating franchisees and assist with priority service issues * Help with tool-ups, sales meetings, training sessions, and equipment shows * Conduct franchisee inventories and advise on effective inventory management Person Specification: * Willing to enagage in along term career at Snap-on, this role is just the start! * Bachelor’s degree or comparable work experience * Knowledge of accounting, inventory, or credit practices desirable * Proficient in Microsoft Office * Willingness to travel extensively, stay away from home multiple times a week, and drive long distances during surveys * Strong attention to detail, customer focus, and team collaboration * Able to lift 25kg bags Core Competencies: * Customer focus and service excellence * Attention to quality and “right first time” approach * Adaptability and willingness to learn * Effective teamwork and communication skills * Strong driving ability What We Offer: * Fully expensed company car * Full training and structured career development * Opportunities for promotion and increased responsibility This role is ideal for ambitious individuals who want to build a career in franchising, develop a broad set of skills, and play a pivotal role in supporting Snap-on’s franchise network. About Snap-on People know Snap-on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap-on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap-on team. Snap-on was founded in Milwaukee, Wisconsin in 1920 and moved to Kenosha, Wisconsin in 1930. Interesting Facts: 85,000+ SKUs in our product line 3,300+ active and pending patents throughout the world 29,000 people have visited the Snap-on Headquarters InnovationWorks since its opening in 2009 Snap-on has paid consecutive quarterly cash dividends without interruption or reduction, since 1939 Employees: 12,800 associates worldwide Sales: Net sales of $4.7 billion in 2023 Global Reach: Serves customers in more than 130 countries 4,800 mobile stores worldwide More than 3,400 franchise vans in the United States We have manufacturing, warehouse, distribution, R&D, and office facilities throughout the world