Founding Customer Success Manager - US - AI health-tech

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to admin work that pulls nurses away from what matters most: people .

We’re changing that by building the AI companion that frees nurses from admin, giving them back up to 30% of time . We don’t replace humans - we support and amplify their impact. Today, 1,500+ care facilities trust voize, and over 150,000 nurses rely on our AI companion to ease their daily workload.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs.

As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

As our Founding Account Executive - US (NYC-based) , you’ll lead the charge in acquiring and closing strategic enterprise deals. You’ll navigate complex sales cycles, manage multi-stakeholder relationships, and build pipeline from scratch. You’ll run enterprise sales cycles with skilled nursing facility (SNF) operators and close the first paid pilots and rollouts. This is a rare opportunity to own a new market end-to-end, report directly to our CEO, and help shape the narrative that will unlock our next stage of growth.

Strategic acquisition: Identify and engage with enterprise-level prospects, navigating long sales cycles with multiple decision-makers.

Relationship management: Build and maintain executive-level relationships, becoming a trusted advisor.

Complex negotiations: Lead high-stakes negotiations, managing legal and procurement processes to successful closures.

Tailored solutions: Collaborate with our product and tech teams to deliver customized solutions for enterprise clients.

Market leadership: Identify strategic opportunities and contribute to voize's go-to-market strategy for the US.

Cross-functional teamwork: Work closely with marketing, product, and customer success teams to shape our enterprise sales approach.

We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people

We foster an open, collaborative culture with regular team events from our New York Hub.

Become a co-creator of our success with stock options

Generous vacation 20 vacation days, 10 sick days, public holidays, comprehensive medical, dental, and vision plan, short-term & long-term disability insurance and life insurance and 401(k) retirement plan.

We look forward to your application and can’t wait to meet you - no matter who you are or what background you have!