Forward Deployment Strategist - Toronto

Key Responsibilities

• Lead Deployments: Own the technical and operational delivery for multiple enterprise implementations, ensuring each customer achieves their automation and close efficiency goals.
• Bridge Teams: Act as the primary interface between customers, Product, and Engineering to translate accounting workflows into well-defined implementation plans.
• Drive Execution: Manage deployment timelines, dependencies, and milestones, proactively removing blockers and coordinating technical resources to stay on track.
• Design Repeatable Processes: Create standardized frameworks, tools, and templates that streamline how Maxima is deployed across customers and industries.
• Partner with Sales: Support pre-sales scoping and discovery to define project requirements, feasibility, and implementation plans for enterprise prospects.
• Customer Advocacy: Gather insights from the field to inform product roadmap priorities, capacity planning, and future platform capabilities.
• Continuous Improvement: Identify patterns across deployments, capture best practices, and drive improvements in delivery velocity and customer outcomes.

Qualifications

• 3+ years of experience in enterprise customer-facing technical roles such as Solutions Engineering, Forward Deployed Engineering, or Technical Implementation.
• Proven track record leading complex, high-stakes software deployments across large enterprise organizations.
• Strong understanding of financial systems such as NetSuite, SAP, Oracle, or Workday, or prior experience working in or with finance operations teams.
• Ability to translate between technical and non-technical audiences, guiding both engineers and finance stakeholders toward a common solution.
• Excellent project management, communication, and problem-solving skills.
• Experience designing scalable processes and standardizing workflows.
• Comfortable working in a fast-paced, ambiguous environment with a high degree of ownership.
• Curiosity about AI and its potential to transform enterprise operations.

Why Join Us :