Forward Deployed Reliability Engineer

Develop a deep understanding of Palantir's products and operational processes

Go on-call, responding quickly and effectively to mission-critical incidents

Diagnose, resolve, and proactively prevent issues encountered in the field

Collaborate with internal stakeholders to increase the scalability and reliability of Foundry workflows for our customers

Identify recurring pain points and inefficiencies, and take initiative to automate or streamline workflows

Advocate for and implement product enhancements based on insights gleamed from the field

Create clear, actionable documentation and share best practices to elevate team and company-wide reliability

Ability to work independently and collaboratively to solve ambiguous technical and operational challenges

Excellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders.

Proficiency in Python, Java, and SQL

Familiarity with parallel data processing and Spark job optimization

Strong organizational skills and attention to detail, with the ability to prioritize effectively

Resourcefulness and creativity in fast-paced dynamic environments

Experience with root cause analysis and documenting solutions for broader impact

Enthusiasm for hands-on problem solving, continuous improvement, and knowledge sharing

Background in Computer Science, Engineering, Information Systems, or other technical field