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As part of the Revenue Team, you’ll work closely with customers, the sales team, the product team, the engineering team and the support team to ensure a seamless and delightful Runpod experience. Your role will focus on providing technical insights, resolving challenges, and building trust with customers. Our team is dedicated to delivering exceptional solutions and fostering collaboration across functions to make the platform as smooth and efficient as possible.
This Forward Deployed Engineer will support the growth of our cloud platform. This role ensures customers experience seamless operations, addressing technical challenges, guiding onboarding, and collaborating with engineering and sales teams. Ideal candidates combine technical expertise with strong communication skills to enhance customer satisfaction and improve our platform.
You’ll play a key role in solving technical challenges, shaping the customer experience, and driving product improvements. By building strong customer relationships and collaborating across teams, your contributions will directly enhance operational efficiency, customer satisfaction, and the success of Runpod.
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Strong technical skills, including proficiency in Python (Django, Flask, PyTorch), JavaScript (React, Node.js), and Go, with hands-on experience in full-stack development.
Knowledge of various operating systems (Linux/Ubuntu), containerization (Docker), SQL databases (MySQL, PostgreSQL), NoSQL databases (MongoDB), and an understanding of data center components such as server hardware and network operations, as well as familiarity with common network protocols like TCP/IP, HTTP/HTTPS, SSH, and DNS.
Proficiency in deploying and managing AI/ML models as services or APIs, along with a deep understanding of machine learning models, including their training, inference, and deployment processes on Runpod platforms.
Ability to write and execute scripts, queries, or commands, and the ability to read and understand code, logs, errors, or traces.
The competitive base pay for this position ranges from 100,000- 180,000 usd .This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location
Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.
Flexible PTO- take the time you need to recharge
Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.
$1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace
Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas
AI cloud computing platform providing on-demand GPUs and serverless compute to developers, researchers, and AI companies.
Visit company websiteJobs and hiring trendsUSD 100000-180000 yearly / year
Full-time
Mid · 3+ years experience
Remote
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