smartrecruiters
Forward Deployed Engineer, Scams
AFCA
Melbourne, AUS
Full-time
Mid
Hybrid
Discovered 3 days ago
OptimizelyMicrosoftServiceNowDynamicsWorkdayDatabricks
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
OptimizelyMicrosoftServiceNow
Key Skills for This Role
OptimizelyMicrosoftServiceNowDynamicsWorkdayDatabricks
Full Job Posting
Fairness feels good
Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
The Forward Deployed Engineer (FDE) is an embedded hands-on technical role responsible for working directly with business stakeholders, customers and delivery teams to rapidly solve high-value operational challenges for AFCA's Scams Prevention Framework, using software, AI, automation and data solutions.
The role acts as the bridge between business problems and engineering execution. Unlike traditional engineers who primarily build products, the FDE embeds with users to deeply understand workflows, identify opportunities, design solutions, build prototypes, and translate successful outcomes into scalable enterprise capabilities.
The FDE combines software engineering, solution design, data engineering, AI implementation and stakeholder engagement skills to accelerate delivery, improve customer outcomes and maximise the value realised from AFCA's technology investments.
What you'll be doing:
Customer & Business Engagement
Work directly with business teams to identify high-value opportunities for automation, AI and digital enablement.
Embed within operational teams to develop a deep understanding of processes, pain points and customer outcomes.
Translate ambiguous business challenges into clear technical problems and potential solutions.
Act as a trusted technical advisor to senior stakeholders.
Solution Engineering
Design and build rapid prototypes, proofs of concept and production-ready solutions.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at AFCA
Sessional Ombudsman, Banking and Finance
, AUS
JuniorFull-time
Flexible, meaningful work. Expert impact when it matters most. After a distinguished legal career, you may be looking for a role that allows you to continue applying your expertise in a meaningful way, while creating spa
Discovered TodayView →
Sessional Ombudsman ,Banking and Finance
, AUS
JuniorFull-time
Flexible, meaningful work. Expert impact when it matters most. After a distinguished legal career, you may be looking for a role that allows you to continue applying your expertise in a meaningful way, while creating spa
Discovered TodayView →
Dispute Resolution Specialist - Financial Difficulty
Sydney, AUS
MidFull-time
Discovered 3 days agoView →
Dispute Resolution Specialist - Financial Difficulty
Melbourne, AUS
MidFull-time
Discovered 3 days agoView →
Sessional Ombudsman, Banking and Finance
, AUS
Discovered TodayFull-time
Sessional Ombudsman ,Banking and Finance
, AUS
Discovered TodayFull-time
Director, Scams Prevention Framework Operations
Sydney, AUS
Discovered YesterdayFull-time
Sessional Ombudsman, Banking and Finance
, AUS
Discovered 2 days agoFull-time
Sessional Ombudsman, Banking and Finance
, AUS
Discovered 2 days agoFull Time, Contract
Sessional Ombudsman, Banking and Finance
, AUS
Discovered 2 days agoFull Time, Contract
Dispute Resolution Specialist - Financial Difficulty
Sydney, AUS
Discovered 3 days agoFull-time
Dispute Resolution Specialist - Financial Difficulty
Melbourne, AUS
Discovered 3 days agoFull-time