Forward Deployed Engineer

Work directly with customers to understand their engineering workflows and technical pain points.

Assist in and eventually lead technical evaluations and POCs of the Faros platform.

Communicate findings and solutions clearly to both technical and non-technical stakeholders.

Build and configure custom integrations, dashboards, and data pipelines to solve customer problems.

Work across the stack - APIs, data infrastructure, visualization - with guidance from senior FDEs.

Iterate quickly based on customer feedback and real-world usage.

Use AI coding assistants and modern tooling as a core part of how you build.

Identify patterns across customer engagements and bring insights back to the product team.

Participate in roadmap discussions with grounded, field-tested observations.

Grow rapidly: the expectation is that you'll take on increasing ownership over time.

Living by our values over avoiding conflict - We speak honestly, act transparently, and choose the hard right over the easy wrong.

Transformation over predictability - We pursue work that meaningfully changes what's possible, even when the path is uncertain.

Intensity over comfort - We bring energy and urgency to the work, especially when it's hard.

Craftsmanship over throughput - We take pride in how things are built. Quality and coherence matter.

Ownership over process - We act like founders. If something is broken, we fix it without waiting for permission.

Communication - Can you explain a technical concept clearly to someone who isn't an engineer?

Ambiguity tolerance - Can you take a vague problem and make it concrete?

Customer orientation - Do you genuinely care about the person on the other side of the work, not just the technical puzzle?