Forward Deployed Engineer

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call—booking jobs, qualifying leads, and driving higher revenue—at a speed and consistency unmatched by human call centers.

We’ve grown to 50 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls mean lost business, we’re building the category-defining platform for AI-driven customer engagement.

We’re serving the largest brands in home services, and 4x'd headcount in 2025 with big plans for 2026. With a high-performance, in-office team in NYC, we’re moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.

As a Forward Deployed Engineer , you’ll embed directly with our customers—understanding their workflows, designing tailored AI solutions, and deploying systems that deliver immediate impact. You’ll operate at the cutting edge of conversational AI, working closely with our product team to shape strategy based on what you see in the field.

Embed with customers to deeply understand their operations and deliver AI solutions that work from day one.

Build and maintain the infrastructure for conversational AI—APIs, integrations, monitoring, and feedback loops.