Forward Deployed Engineer

We're looking for a curious, commercially minded engineer who enjoys solving real-world problems and building trusted relationships with stakeholders.

Significant experience in software engineering, solution engineering, AI engineering or data engineering.

A track record of translating business needs into technology solutions that deliver measurable outcomes.

Experience building and deploying cloud-based applications and integrations.

Strong software development, solution design and problem-solving capabilities.

Strong front end development skills with the ability to write code.

Exposure to AI, automation and workflow technologies.

Experience working with Agile, DevOps and CI/CD practices.

Exceptional stakeholder engagement and communication skills.

Prior proven success across digital platforms

The ability to thrive in fast-paced environments where innovation and adaptability are valued.

Gold AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.

Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.

Hybrid working – Flexible arrangements with two days a week in our modern offices designed for collaboration and wellbeing.

Additional and inclusive leave options – Flexible public holidays, gender affirmation leave, women’s health leave, and bonus paid time off over the end of year holiday period.

If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.

We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at Careers@afca.org.au.

We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience.

The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers.