Forward Deployed Engineer (FDE) — Agentforce Orchestration

3+ years of software engineering or technical delivery experience, with at least one production AI, data engineering, or enterprise integration system deployed to production.

High proficiency in at least one modern language: Python, JavaScript/TypeScript, Java, or Apex.

Hands-on AI & Grounding Expertise: Deep experience with LLM orchestration, prompt tuning, and building RAG pipelines, vector search indexes, and knowledge base retrievers for enterprise data.

Multi-Agent Systems & API Mastery: Practical experience with API design (REST/SOAP/webhooks) and modern agent protocols (e.g., MCP, tool calling, or event-driven messaging architectures).

Expertise in process orchestration and API-led connectivity using tools like MuleSoft or custom middleware to bridge AI agents with legacy ERP systems.

Solid understanding of data modeling, schema design, and asynchronous message integration patterns.

Strong executive presence - ability to whiteboard architecture with enterprise CTOs and VPs while writing production code alongside lead architects.

Familiarity with automation platforms (Pega, UiPath, Automation Anywhere, ServiceNow, Appian, Microsoft Power Platform) and competing enterprise AI and agent platforms (Microsoft Copilot Studio, Google Vertex AI, AWS Bedrock, IBM watsonx, Palantir AIP, ServiceNow AI Agents).

Experience with integrated enterprise applications (Workday, Coupa, Jira, Slack, major warehouse or transportation management systems) and deployment infrastructure (Kafka, AWS EventBridge, Azure Service Bus, GitHub, Docker, Kubernetes, Terraform).

Knowledge of data governance and master data systems (Informatica, Collibra, SAP MDG, Reltio) and operational execution platforms (Manhattan Associates, Blue Yonder, Kinaxis, Oracle transportation management).

Understanding of enterprise security and governance: Identity and access management, OAuth, data privacy, audit logging, permissioning, and secure tool execution.

Willingness to travel 25-30% for on-site deployment with key enterprise accounts.

Preferred Qualifications

Specific domain expertise in Supply Chain, Manufacturing, or Logistics Execution.

Experience within the Salesforce Ecosystem (Agentforce Specialist, Data Cloud, Apex, Flow, or Headless architectures).

Hands-on experience with cloud data platforms (Snowflake, Databricks, BigQuery).

Proven ability to create reusable accelerators, reference architectures, connectors, and implementation playbooks from customer deployments.