Forward Deployed Engineer - Agentforce Operations (Regrello)

Workflow & Multi-Agent Orchestration: Build, configure, and optimize complex operational workflows using Agentforce Operations (Regrello), defining agent reasoning, tool-calling logic, and conditional execution loops.

Agent Communication Protocols: Implement modern agent-to-agent communication standards and the Model Context Protocol (MCP) to govern context sharing, task hand-offs, and tool execution across specialized AI agents.

Enterprise AI Grounding Systems: Architect, build, and maintain real-time data grounding infrastructure using RAG (Retrieval-Augmented Generation), vector databases, search indexes, and knowledge bases to supply agents with accurate enterprise context.

Enterprise Integration & API Management: Develop and maintain custom APIs (REST, GraphQL, webhooks) and integration pipelines connecting AFO/Agentforce to Salesforce Data Cloud (Data 360), cloud warehouses (Snowflake, Databricks), and core ERPs (SAP, Oracle, NetSuite) via MuleSoft or custom middleware.

AI-Assisted Engineering: Leverage modern AI tools (Cursor, Claude, Vibes) embedded directly into your daily developer workflow to move from architecture sketch to deployable code in days, not months.

Telemetry & Observability: Model data, ship ETL/ELT pipelines, and build real-time agent performance dashboards to track execution health, fallback triggers, and business outcomes.

Field-to-Product Feedback: Serve as the direct connective bridge between frontline customer deployments and core Salesforce product/engineering teams to feed edge cases and gaps back into platform feature roadmaps.

7+ years professional experience

Hands-on AI & Grounding Expertise: Deep experience with LLM orchestration, prompt tuning, and building RAG pipelines, vector search indexes, and knowledge base retrievers for enterprise data.

Multi-Agent Systems & API Mastery: Practical experience with API design (REST/SOAP/webhooks) and modern agent protocols (e.g., MCP, tool calling, or event-driven messaging architectures).