Forward Deployed Consultant

Requirements

• 2+ years of experience as an implementation consultant, managed services consultant, customer success manager or technical project manager.
• Experience leading software implementation or managed services projects that required hands-on build and system configuration.
• Hands-on experience with Generative/Agentic AI tools and a strong understanding of how to leverage AI in streamlining work productivity and building workflows
• Experience with project management, CRM, service desk, and/or collaborative work management software.
• Strong project management and problem-solving skills, rooted in computational thinking and systems design.
• Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• Strong customer-facing and presentation skills with the ability to establish credibility with client stakeholders and executives.
• Ability to clearly articulate technical topics to a non-technical audience.
• Foundational knowledge of APIs (GraphQL) and other integration tools ( make.com ) is a plus.
• Superb written and verbal communication skills.
• Positive attitude, empathy, and high energy.
• Ability to take initiative and adapt.
• BA or BS degree preferred.

Please note that this role is hybrid.