Forward Deployed Architect

As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects.

You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, you will own the detailed technical designs from original scoping documents and drive execution — including hands-on coding to build proofs-of-concept, custom integrations, and solution prototypes that validate technical feasibility.

As the technical owner of the customer relationship, you will partner cross-collaboratively to ensure successful delivery. This position requires a unique blend of enterprise architecture expertise, AI solution design, hands-on development skills, customer empathy, and cross-functional collaboration. You will act as the connective tissue between pre-sales, customer success, engineering, and product teams, bringing our AI capabilities to life for real-world business impact.

What you'll do

Customer-Facing: 30–50% working directly with customers

Coding & Integration: 30 - 50%+ hands-on technical implementation

Lead Execution: Define project plans, align internal teams, and ensure timely delivery of deployments

AI-Driven Solution Architecture

Design the detailed AI-driven business transformation, applied AI requirements, and architect the solution needed for customer needs

Design solutions (AI Agents, Skills, and workflows, etc.) that are aligned with industry best practices, meet the customer needs, and are reusable across other customers

Create and maintain Applied AI proposals, estimates, solution designs, detailed requirements and measurement framework for KPIs and outcomes

Design & Deployment

Design & Deploy AI Agents: Build and configure intelligent solutions leveraging snap-ins, connectors (AirSync), workflows, and AI agents on the DevRev platform to solve real customer problems

Integrate Systems: Connect AI agents with external platforms (e.g., CRMs, APIs, databases) for seamless workflow automation

Optimize Performance: Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability

Customer & Cross-Functional

Own Requirements: Partner with customers to deeply understand their needs and translate them into technical agent specifications

Prototype & Iterate: Lead live demos, build rapid proof-of-concepts, and refine solutions through customer feedback

Advise Customers: Act as a trusted technical advisor on AI agent architecture, performance, and long-term scalability

Travel Ready: Willingness to travel up to 50% for on-site discovery, deployment, and customer engagement