Forward Deploy Engineer - Capital

SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale. Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units. We move fast, ship real solutions, and measure ourselves by customer outcomes. Our engineering team operates with high autonomy and direct customer impact. We live by P.I.E.—Passion, Integrity, and Execution—and look for people who do the same. The Role We're hiring a Forward Deployed Engineer to work at the intersection of customer problems and technical solutions. You'll work directly with enterprise customers during implementations and integrations, understand their operational pain points, and translate those into technical requirements. You will work in the engineering team to develop product solutions tailor-fit to their business operations. These include driving technical decisions to improve our customizable workflow engine and how our platform integrates with property management systems, CRMs, and other third-party APIs. You report into our engineering organization while working closely with Product and Customer Success teams. This is a remote role, preferably based in Vancouver or Toronto. What You'll Do

Own technical delivery for enterprise customer implementations, from scoping through go-live and beyond

Gather customer requirements by discussing them on customer calls, asking the right questions to understand their workflows, and doing technical product demos

Translate customer requirements into technical specs and drive them through implementation

Handle data migrations and complex technical configurations for new customer onboarding

Solve customer issues by navigating across the codebase and database to diagnose issues and ship robust solutions

Partner with product and engineering to feed customer insights back into our platform roadmap