Forest Ave - Shift Supervisor

As a Team Lead (Shift Supervisor), you'll better people’s days by supervising the daily activities of shifts and supporting a dynamic team of incredible people. Team Leads motivate and inspire our team members and set the bar for superior service and drink quality, all while contributing to a welcoming environment. With everything you do, you’ll embody our Philz Core Values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.

Play to your team’s strengths by putting the right people in the right places at the right times.

Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas.

Develop strong relationships with customers and the local community.

Assess the performance of your team members, including service and drink quality.

Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given.

Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency.

Support promotions and new hires through in-store training.

Help your Store Leader in executing operations and administrative duties.

Be a key leader in implementing and maintaining Philz safety programs.

We make sure that every Philz is an inclusive, fun, creative and vibrant workplace; a spot where you can be yourself, dress the way you want and have flexibility in your schedule to live your best life. Most importantly, you’ll be part of an environment dedicated to bettering people’s days and building community. Previous supervisory experience in a fast-paced food and beverage environment is preferred. Don’t worry if you’ve never been a barista before - if you have a passion for people and a willingness to learn, we’ll teach you everything you need to know.