This position supports safe, efficient, and patient-centered food service operations in a healthcare environment. Responsibilities include food preparation and portioning, patient tray assembly and delivery, warewashing, sanitation, food cart distribution, and maintaining clean and organized work areas. The Food Services Associate follows established food safety, infection prevention and control, and workplace health and safety procedures to ensure quality meal service and contribute to the well-being of patients and residents.
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Position Summary
This position supports safe, efficient, and patient-centered food service operations in a healthcare environment. Responsibilities include food preparation and portioning, patient tray assembly and delivery, warewashing, sanitation, food cart distribution, and maintaining clean and organized work areas. The Food Services Associate follows established food safety, infection prevention and control, and workplace health and safety procedures to ensure quality meal service and contribute to the well-being of patients and residents.
Duties
Prepare and portion menu items such as sandwiches, salads, desserts, entrées, soups, vegetables, and nourishments according to production requirements and standardized recipes.
Assemble patient meal trays accurately according to tray tickets, diet orders, textures, consistencies, and portioning requirements.
Assemble and deliver bulk food and supply items to patient care units.
Complete meal trays by adding final items such as beverages, desserts, and snacks as required.
Record food temperatures and complete required food safety documentation.
Deliver meal trays to patients while ensuring accurate patient identification and adherence to infection prevention and control practices.
Set up, stock, replenish, clean, and sanitize food service stations, equipment, utensils, and work areas.
Complete daily and scheduled cleaning assignments to maintain compliance with food safety and public health standards.
Distribute, retrieve, load, and unload food carts for meal service.
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Participate in warewashing operations, including dishwashing, stripping trays, offloading, racking dishes, handling cutlery, cleaning equipment, removing waste, and maintaining a clean dish room.
Follow all food safety, infection prevention and control, workplace health and safety, and safe work practice requirements, including proper use of equipment and regular hand hygiene, PPE, and dress code.
Work collaboratively with team members and perform assigned duties in food production, patient meal service, sanitation, warewashing, and related areas.
Required to work at both UHN West Park Healthcare Centre and UHN Reactivation Care Centre locations based on operational requirements.
Perform other related duties as assigned.
At minimum, completion of high school or recognized equivalent;
Food Handler Certificate, required (documentation to be provided within 60 days of hire);
3-6 months practical and related experience and/or 1-3 months on the job training;
Previous food service experience, preferably in a healthcare, long-term care, or commercial food service environment.
Knowledge of therapeutic diets, texture modified diets, fluid consistencies, and meal service requirements in a healthcare setting.
Ability to communicate effectively in English, both verbally and in writing.
Basic mathematical skills and the ability to follow recipes, production tallies, and written instructions.
Ability to work effectively both independently and with minimal supervision, as well as within a team environment.
Strong organizational, time management, and attention-to-detail skills.
Ability to safely operate and maintain food service equipment.
Physical ability to perform the duties of the position, including prolonged standing, walking, lifting, pushing, pulling, bending, and repetitive tasks.
Ability to meet production schedules and service timelines in a fast-paced environment.
Availability to work a rotation of two weekends on and one weekend off and regularly rotating between morning, afternoon, and evening shifts.
Satisfactory work performance and attendance record.
Demonstrated commitment to patient-centered care and the Centre's mission, vision, and values.
Awareness of factors affecting the safety of patients, staff, and visitors.
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
About University Health Network
Hospitals & Health Systems44000 employeesFounded 1999
Canada’s largest publicly funded research and teaching hospital network.
