Food & Beverage Supervisor

At InterContinental Adelaide, our award-winning Shiki Japanese Restaurant delivers an authentic and immersive dining experience, blending traditional Japanese teppanyaki artistry with modern premium service.

We're now seeking a passionate and experienced Food & Beverage Supervisor to support the Shiki team in delivering exceptional, theatre-style dining with elegance, efficiency, and flair.

• Supervise the restaurant during service, ensuring a premium guest experience aligned with InterContinental's luxury standards.
• Support and guide team members during shifts, ensuring they follow service and grooming standards.
• Coordinate daily operational tasks, including section set-up, cleanliness, teppanyaki grill readiness, and beverage service preparation.
• Manage roster adjustments and shift coverage in real time to support efficient service delivery.
• Look after stock and supplies, including placing orders, assisting with stock counts, and resolving stock issues.
• Interact professionally with guests, offering warm, attentive service and resolving issues in a timely manner.
• Deliver training and mentorship to new and current team members, focusing on refined service techniques and product knowledge.
• Host pre-shift briefings to energise and inform the team.
• Follow all health and safety procedures and ensure team compliance.
• Collaborate effectively with the kitchen team and other departments to support seamless operations and guest satisfaction.

• Minimum 2 years' experience in a senior Food & Beverage or supervisory role, ideally within a premium dining environment.
• Knowledge of sake, spirits, and wine is highly regarded.
• A confident leader with a hands-on approach and a strong sense of responsibility.
• Ability to maintain high service standards in a dynamic, guest-facing environment.
• Excellent communication and interpersonal skills, with a strong guest-first mindset.