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Family Description Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education.
Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.
Subfamily Description NW Design & Optimisation (NWD) comprises the planning and / or managing the planning of communications networks for customers.
Covers consultation of customers on communication network performance.
Contains optimisation and / or managing of the optimisation of customer networks.
Covers the execution of end-to-end design-related activities (address surveys, site surveys, design and as-built) for deployment projects.
Creating technology that helps the world act together.
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