Fleet Manager - Fleet Management Program

Specific Responsibilities include

• Carrier Utilization & Productivity: Ensure assigned fleet capacity is fully optimized in the best interest of both the carrier and Bison Logistics, with a focus on maximizing miles per truck and meeting or exceeding utilization targets.
• Actively manage day-to-day carrier trip execution and resolve issues to support a positive carrier experience and maximize miles.
• Maintain a clear understanding of all tractor availability to ensure planning teams capture full capacity.
• Monitor daily and future truck availability to proactively address gaps.
• Collaborate with carriers and Bison OTR teams to minimize downtime related to breakdowns.
• Carrier Planning: Ensure that their assigned carriers are planned based on their set availability (PTA).
• Proactively assign freight through the planning group and outbound planning tools, including advance outbound and reload planning.
• Develop plans in alignment with Bison Highway Planning Standards, ensuring they are achievable, productive, and meet customer requirements.
• Participate in carrier selection for dedicated runs and scheduled departures.
• Carrier Management: Manage the overall carrier performance in alignment with company policies, procedures, and contractual expectations. This includes:
• Utilization
• Level of Service
• Tracing Compliance
• Truck Posting
• Safety and compliance issues.
• Operational issues.
• Carrier reviews.
• Carrier Retention: Support long-term carrier relationships by proactively addressing concerns and enhancing the overall carrier experience.
• Build and maintain strong working relationships with carrier contacts, including dispatch and ownership.
• Resolve planning and customer service issues in a timely manner.
• Address maintenance concerns and coordinate resolutions.
• Support and escalate carrier pay-related issues as needed.
• Act on additional retention-related matters.
• Other Tasks: Contribute to the broader team and organizational initiatives as required.