First Line Manager

Position: First Line Manager Location: Coventry Grade: RCS.

N Shift patterns: Monday-Friday.

Rotational Shifts (06:00-14:00 and 14:00-22:00) Contract Type: Permanent (Full-Time)

• To directly assist management by reporting on and monitoring the effectiveness of all warehousing activities and performance for your area / shift
• Deliver team member performance reviews (1-2-1's), development and/or succession planning as appropriate
• Review and Approve the Standard Operational Procedures (SOP) and Work Instructions (WI) of your area and ensure that review's process and approval are taken under the established due dates
• Support and contribute towards briefing activities such as performance management appraisals, comms zone briefs and informal / formal conversations
• Ensure shift is managed in line with Health & Safety legislation and company procedures
• Report and investigate incidents within the work place and respond to or escalate issues of non compliance to safety regulations and procedures
• Participate on shift handover with your colleague of previous shift understanding the current status and priorities for your working day

• Previous Team Management experience within a First Line Manager/Team Manager role, is essential
• Ecommerce or Outbound experience would be desirable
• Excellent communication skills - Verbal and written
• Excellent interpersonal, leadership and motivation skills
• Good balance of Results and respect approach
• Able to deliver results under stress and within a pressured environment
• Strong attention to detail

✅ WHY JOIN US?

• Free on-site parking
• 33 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution