Firmware Engineer

Someone who thrives in ambiguity. Early-stage companies don’t hand you a spec and walk away. You’re comfortable defining problems as much as solving them, and you’ve learned to make good decisions with incomplete information.

A systems thinker at the hardware-software boundary. You find satisfaction in making complex systems work reliably (and you know how to apply Gall’s Law to get there). When debugging an issue, you naturally consider how all the pieces connect and interact. You’re drawn to the intersection of hardware and software, where the abstractions are thinner and the consequences of your decisions are more tangible.

An empathetic collaborator. You enjoy working with hardware engineers on bring-up, backend teams on device-to-server communication, field ops on diagnostics, customer support on real-world issues, and more. You communicate clearly across these boundaries, and you remember that at the end of the day we all succeed or fail together.

End-to-end ownership of device firmware. Our Jetson Hub and Jetson Thermostat control heat pumps, water heaters, EV chargers, and other home comfort & energy devices, and the magic is in their software. These aren’t disposable gadgets: our devices need to run reliably for 10+ years in homes across the continent.

Embedded systems depth. Production C or C++ on microcontrollers. Experience with communication protocols (Modbus, BLE, Wifi, LoRa), memory management, and real-time constraints. Comfort debugging hardware-software interactions.

Engineering rigour. Tests, code review, and CI/CD are table stakes–practices which are often treated as optional in firmware. Not at Jetson.

Designing for resiliency. Think through failure modes before writing code, but assume the device will encounter unanticipated conditions anyway. Design for diagnostics, graceful degradation, and self-healing recovery paths: we should never have to roll a truck to fix a software bug.

Comfort with on-call responsibility. Our customers rely on our systems to heat & cool their homes. When production issues arise, we need engineers who can quickly diagnose, resolve, and ensure they don’t happen again.