FinOps Associate

Reporting To: abdalhaleem.nasrallah@tabby.ai

This role supports merchant-related financial operations by acting as the primary finance point of contact for payouts, settlements, and reconciliations.

The position works closely with cross-functional teams -including Product, Sales, Legal, Risk, and Compliance- to resolve financial and system-related issues and ensure accurate, timely merchant payouts.

• Serve as the primary finance point of contact for merchant-related financial operations.
• Collaborate closely with Product, Sales, Legal, Risk, and Compliance teams to resolve operational and system-related financial issues.
• Provide financial clarifications to internal teams, ensuring alignment on payout logic, settlement models, and merchant configurations.
• Assist in preparing, validating, and reconciling merchant payouts, fees, VAT, and offsets across internal systems, ERP, and bank statements.
• Liaise with banks and payment partners to resolve failed, delayed, or reversed transfers and ensure accurate payouts.
• Support the rollout of new payout models, markets, or financial processes from a FinOps perspective.
• Assist in the development of internal documentation, FAQs, and training materials.
• Identify process improvement opportunities and assist in implementing them to enhance accuracy and efficiency.
• Support month-end close activities and assist during internal and external audits.
• Perform other duties as required to ensure smooth financial operations.

• 1–3 years of experience in Financial Operations, Payments Operations, Accounting, or FinTech related roles.