FinOps Associate

What you can expect:

Skills

• 1–3 years of experience in Financial Operations, Payments Operations, Accounting, or FinTech related roles.
• Experience working with ERP systems (NetSuite or similar) and Microsoft Excel for large datasets and reconciliations.
• Experience with CRM or ticketing platforms is a plus.
• Strong analytical and problem-solving skills, with attention to detail and accuracy.
• Excellent communication skills, able to explain complex financial information clearly.
• Experience working in cross-functional, data-driven teams.
• Proactive and accountable mindset with the ability to work under pressure.
• Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.
• Flexible to work in rotational shifts that suit both you and the team.

Responsibilities

• - Serve as the primary finance point of contact for merchant-related financial operations. - Collaborate closely with Product, Sales, Legal, Risk, and Compliance teams to resolve operational and system-related financial issues. - Provide financial clarifications to internal teams, ensuring alignment on payout logic, settlement models, and merchant configurations. - Assist in preparing, validating, and reconciling merchant payouts, fees, VAT, and offsets across internal systems, ERP, and bank statements. - Liaise with banks and payment partners to resolve failed, delayed, or reversed transfers and ensure accurate payouts. - Support the rollout of new payout models, markets, or financial processes from a FinOps perspective. - Assist in the development of internal documentation, FAQs, and training materials. - Identify process improvement opportunities and assist in implementing them to enhance accuracy and efficiency. - Support month-end close activities and assist during internal and external audits. - Perform other duties as required to ensure smooth financial operations.