greenhouse
Financial Service Representative
Money Mart
Surrey, CAN
Full-time
Entry · 1+ years experience
Onsite
CAD 18.5-18.5 hourly / hour
Discovered 3 days ago
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What we Offer
- Market competitive Pay
- Monthly bonus potential based on the operational success you drive
Other Benefits Include
- Comprehensive Medical/Dental Benefits
- Competitive Paid Time Off
- Plan for your future with our group Retirement Options
- Education Reimbursement Program to invest in your education and career growth.
- Exclusive Perks through Perkopolis - enjoy special discounts and offers.
- Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
- Discounted company services including foreign exchange and Koodo services.
- And Much More!
GENERAL FUNCTION
Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.
Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.
DUTIES/RESPONSIBILITIES
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