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Financial Operations Supervisor
Radius Limited
Crewe, GBR
Full-time
Mid · 2+ years experience
Onsite
Discovered 1 weeks ago
Salesforce
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Your responsibilities day to day will be…
- Full end to end management of our customer invoicing and reimbursement processes for EV charge points and EV charging software.
- Driving process improvements to streamline processes and find efficiencies in existing tasks.
- Ensure all processes are completed within agreed timescales, ensuring a high degree of accuracy for all outputs to instil confidence in the services we provide.
- Ensuring the team are converting sales orders into customer invoices and ensuring completeness of revenue with all charges being raised accurately and in full.
- Maintaining procedures and strong controls to ensure processes are completed in full and to a best-in-class standard.
- Checking accurate processing of Direct Debits and Credit Transfers in line with strict deadlines.
- Support the implementation of a Salesforce solution to capture EV charge point sales and the associated charges.
- Form part of a project team to migrate the billing activity from a legacy system to our strategic billing platform.
- Complete reconciliations using multiple data sources to ensure completeness of revenue.
- Develop and maintain an effective business relationship with all key stakeholders relating to this role.
- Handle administrative and billing-oriented duties and responsibilities as required.
- Assist the Head of Financial Operations with ad hoc projects as and when necessary.
- Minimum 2 years’ experience of working in a Finance or Operations related role.
- You will have supervisor duties of 1 Financial Operations Assistant in this role so some prior supervisory/management experience is essential
- Ability to influence and effect change with a strong group of stakeholders.
- Strong written and verbal communication skills.
- Customer centric approach.
- Experience of interacting across all levels of the organisation including dealing with non-finance colleagues and external stakeholders to gather relevant information.
- Experience of fostering strong working relationships with internal and external stakeholders.
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