Financial Data Analyst

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Our support experience leverages deep understanding of our products, the financial industry and money movement, and our customers’ products and users, and requires us to invest significant resources into building this experience ourselves with talented teams of Stripes.

Streamline Workstreams: With specialized knowledge, Financial Data Analysts are relied on to pilot and streamline large, impactful workflows that come with high risks/Low standardisation, to the SDC.

Improve Observability: Create and maintain data pipelines and metrics to ensure accuracy and reliability, helping SDC leadership team detect issues, track process health, forecast demand and capacity, and drive continuous improvement.

Incident Support: Serve as primary contact for internal and external stakeholders for incident support: perform root-cause analysis, communicate findings, drive resolution, and help establish guardrails to prevent recurrence.

Translate Insights into process/product enhancements: Work with stakeholders and cross-functional teams to drive insights provided by the team, to closure.