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Financial Applications Engineer
Eastnets
Riyadh, KSA
Full Time
Mid
3 weeks ago
Application SupportCloud ServicesMicrosoft AzureAWSMS SQLOracle DB
Free
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Application SupportCloud ServicesMicrosoft Azure
About the Role
Eastnets seeks a Financial Applications Engineer to implement, maintain, and support compliance and payment solutions for financial institutions. The role involves L1/L2 support, monitoring, and collaboration with development teams.
Key Skills for This Role
Application SupportCloud ServicesMicrosoft AzureAWSMS SQLOracle DB
Responsibilities
- Analyze application and service performance, troubleshoot problems, and recommend modifications
- Identify, diagnose, and resolve application problems; perform incident and problem investigation
- Maintain availability of cloud services infrastructure in accordance with SLA
- Monitor network and system performance and respond to irregularities
- Implement software applications and other services based on documented policies
- Collaborate with Network and System Administrators for integration
- Assess client application requirements and recommend solutions
- Participate in implementing application updates, upgrades, patches, and new releases
- Investigate and resolve issues reported by customers
- Liaise with vendors for support on application software issues
- Ensure cloud services delivery and operations comply with security policy
- Prepare technical documentation
Requirements
- Bachelor’s degree from an accredited university
- Up to 5 years of IT experience in financial application deployment and support
- Knowledge of operating systems, databases, networks, and financial applications
- Hands on experience in Microsoft Azure or AWS
- Experience in MS SQL or Oracle DB
- Certification in Databases, Azure, Swift or ITIL is a plus
- Strong verbal and written communication skills in English
- Familiarity with AI technologies and their application is a strong plus
- Analytical and problem solving skills, customer service skills, team player
Full Job Posting
Company Overview
- Eastnets is a global provider of compliance and payment solutions for the financial services sector.
- We help ensure trust at 800 financial institutions across the world, including 11 of the top 50 banks.
Responsibilities & Duties
- Analyze application, service performance, characteristics, and behaviors, troubleshoot problems and recommend procurement and/or modifications.
- Identify, diagnose, and resolve application problems, and perform incident and problem investigation and diagnosis.
- Maintain the availability of cloud services infrastructure in accordance with the SLA by proactively managing and monitoring network, systems, and security.
- Monitor the network and system performance and respond to irregularities and issues.
- Responsible for the implementation of software applications and other services based on Cloud team documented policies and standards.
- Collaborate with Network and System Administrators to ensure proper integration of application software.
- Assess client application requirements and test, recommend, and implement solutions.
- Participate in implementing application updates to include upgrades, patches, and new releases.
- Investigate and resolve issues reported or escalated by the customer.
- Liaise with vendors for support on issues related to the application software.
- Ensure that the cloud services delivery and operations comply with the Cloud Security Policy.
- Prepare technical documentation on the assigned tasks.
Qualifications
- Bachelor’s degree from an accredited university for four academic years.
- Up to 5 years of IT experience in financial application deployment and support.
- Knowledge of operating systems, databases, networks, and financial applications.
- Hands on experience in Microsoft Azure or AWS.
- Experience in MS SQL or Oracle DB.
- Certification in Databases, Azure, Swift or ITIL is a plus.
- The ability to grasp new concepts quickly.
- Strong verbal and written communication skills in English.
- Familiarity with AI technologies and their application is a strong plus.
- Analytical and problem solving skills, aptitude for creativity and design, customer service skills and a team player.
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