Financial Aid Advisor-Remote

Position Type

Compensation Range

• High School Diploma or equivalent
• Minimum of 1 year financial aid experience in a college or university financial aid office; or an equivalent combination of education, training, and experience
• Ability to deal with problems involving several concrete variables in standardized situations
• Functional knowledge of Microsoft Office systems
• Outbound contact to newly enrolled High School assigned students and parents to conduct financial aid overviews
• Deliver positive customer service-based presentation and responses to student financial aid inquiries
• Provide enrolled students for future class starts with accurate information regarding the application process and their eligibility for state and/or federal assistance or alternative financing
• Collect information and determine a student's eligibility through an approved needs analysis
• Advise students of their obligations to provide information and the resulting consequences when verification or documentation of status is required
• Answer student questions concerning their financial aid package professionally, accurately and in a positive manner
• Review student financial aid applications/student loans for completeness and accuracy. Initiate appropriate tracking system for applications and missing documentation which the student must complete
• Perform diligent follow-up on missing paperwork due from students to complete their files in a timely manner
• Possible travel to HS remote events
• Attend relevant workshops and trainings to remain current with regulatory changes and to earn Continuing Education Units as required for State certification
• Medical, Dental, Vision
• Life and Disability Insurance
• 401(k) with Company Match
• Paid Time Off and Holidays
• Growth Opportunities
• Ongoing Training Support