indeed
Financial Admin Assistant
UPS
Maharashtra, IND
Full-time
Onsite
Discovered 1 weeks ago
Manual billingIncentives administrationMS OfficeWritten communicationVerbal communicationCustomer service
Free
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Manual billingIncentives administrationMS Office
Role Overview
Provide support to external and internal customers to ensure customer expectations are met and exceeded.
Work independently and collaboratively while remaining cooperative, approachable, conscientious, enthusiastic, competent, and flexible.
Work extended hours when required by the process.
Key Skills for This Role
Manual billingIncentives administrationMS OfficeWritten communicationVerbal communicationCustomer service
Full Job Posting
Job Description
Provide support to external and internal customers to ensure customer expectations are met and exceeded.
Work independently and collaboratively while remaining cooperative, approachable, conscientious, enthusiastic, competent, and flexible.
Work extended hours when required by the process.
Required Skills
- Strong, in-depth knowledge of manual billing and incentives is required.
- Excellent written and verbal communication skills are required.
- Ability to work on one's own initiative and as part of a team is required.
- Ability to prioritize workloads and work to deadlines is required.
- Attention to detail and a customer-focused approach are required.
- Knowledge of MS Office is required.
Duties and Responsibilities
- Communicate with AFC contacts, WWF teams, countries, finance and accounting teams, and account executives.
- Identify training areas and coordinate necessary training with the supervisor.
- Comply with UPS policies, data security requirements, and SOX compliance policies.
- Follow up with countries to obtain issue resolution.
- Handle ad hoc billing requests from countries.
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