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Join the Financial Shared Services Client Services team in F&BS and play a key role in delivering high-quality financial support services across the University. As a Customer Service Officer, you will be the first point of contact for finance-related enquiries, providing professional advice, high level customer service, and timely support to a diverse range of stakeholders.
This role offers a unique opportunity to combine customer service excellence with hands-on financial operations, supporting accounts payable and receivable activities, financial transaction processing, reconciliations, and service delivery monitoring. Working collaboratively within a customer-focused team, you will contribute to the continuous improvement of financial processes and help ensure efficient, accurate, and compliant financial services across the University.
We are seeking a proactive and detail-oriented professional with strong communication skills, sound financial administration experience, and a commitment to delivering outstanding service. If you enjoy building relationships, solving problems, and working in a collaborative environment where your contributions make a meaningful impact, we'd love to hear from you.
For further information please contact Kirsten McKinnon, E: Kirsten.mckinnon@anu.edu.au The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities. For more information about staff equity at ANU, click here . For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details.
Join the Financial Shared Services Client Services team in F&BS and play a key role in delivering high-quality financial support services across the University. As a Customer Service Officer, you will be the first point of contact for finance-related enquiries, providing professional advice, high level customer service, and timely support to a diverse range of stakeholders.
This role offers a unique opportunity to combine customer service excellence with hands-on financial operations, supporting accounts payable and receivable activities, financial transaction processing, reconciliations, and service delivery monitoring. Working collaboratively within a customer-focused team, you will contribute to the continuous improvement of financial processes and help ensure efficient, accurate, and compliant financial services across the University.
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We are seeking a proactive and detail-oriented professional with strong communication skills, sound financial administration experience, and a commitment to delivering outstanding service. If you enjoy building relationships, solving problems, and working in a collaborative environment where your contributions make a meaningful impact, we'd love to hear from you.
For further information please contact Kirsten McKinnon, E: Kirsten.mckinnon@anu.edu.au The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on indigenous.employment@anu.edu.au ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities. For more information about staff equity at ANU, click here . For enquiries about the application process, or if you require reasonable adjustment to apply for this role, please contact the hiring manager on the above listed details.
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AUD 89760-97918 yearly / year
Full Time, Contract
Entry
Onsite
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