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We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Carry out the full range of administrative and financial activity required to ensure effective processing of invoices and timely payments to contractors and suppliers. Utilising Kontrolla and One Market place and OPEN processing, resolving issues and queries in line with agreed policies and procedures. • Provide clear, supportive and accurate advice to suppliers and colleagues on Accounts Payable policies and procedures and coaching on IT system navigation, to ensure an understanding of the service and process to follow for prompt payment of invoices. • Maintain and review system records to ensure accurate data is held and purchase order and invoice issues are investigated and resolved in line with agreed procedures and service level agreements, escalating as appropriate. • Reconcile supplier statements with internal system records, identifying and resolving discrepancies where possible or escalating as appropriate. • Develop effective relationships with internal stakeholders (contract owners / PO administrators / procurement team) to ensure effective processing of invoices and timely payments are progressed, escalating for line management intervention as required. • Responsible for specific suppliers, to manage accounts proactively and efficiently, building solid working relationships to ensure invoices are produced accurately and efficiently, arranging and engaging in Supplier visits. • Ensure adherence to financial controls and internal business processes to effectively support Customer Services. • Contribute to the continuous improvement of processes and procedures. • Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. • Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements. • Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
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Person Specificition Knowledge, Skills and Experience Essential • Experience of making customer payments within an accounts payable department. Proficient in the use of MS Excel. • Basic knowledge of financial controls. • Customer focused with excellent communication skills, both verbal and written, showing the ability to meet the needs of a varied customer base. • Results focused with the ability to take ownership of tasks. • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. • Excellent team player who can work flexibly to meet business requirements.
• Experience of working in a housing environment.
Our Values and Behaviours
Creating an Inclusive Environment
UK not-for-profit housing association providing affordable homes, care and support to people across England and Scotland.
Visit company websiteJobs and hiring trendsGBP 25630.92-28154.3 yearly / year
Full Time, Contract
Entry
Onsite
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