Field Training Manager - Canada (Field Based)

Responsibilities

• Work cooperatively with the Commercial team (Sales, Marketing, Clinical, Customer Care, and Reimbursement) to identify on-going training needs.
• Identify and deliver timely responses to changing market conditions and opportunities via Zoom/WebEx, written communication, conference calls and meetings.
• Work with the Director of Sales Training, Field Management and Marketing to develop and deliver appropriate workshops at Sales meetings.
• Work with Regional Business Directors, District Sales Managers and Inside Sales Managers to ensure effective initial training of new field-based employees in addition to providing ongoing selling skills training for existing field teams.
• Conduct field co-travels and reviews to ensure adequate and consistent training and coaching is being done for all new and existing field employees. Prepare and deliver coaching feedback in person and by utilizing field coaching reports.
• Assist new and experienced sales and clinical team members with developing and enhancing their product and customer knowledge and selling skills to increase field effectiveness.
• Build and maintain strong working relationships with field sales team to effectively influence selling strategies.
• Support the Insulet Training Department in developing new hire training curriculum for Commercial and Inside Sales Team new hire and for CASE training (Clinical and Sales Effectiveness) trainings
• Recommend and develop and implement annual training and development objectives and programs.
• Manage reporting requirements necessary to support training and development of employees.
• Performs other duties as assigned.