Field Support Engineer - Midwest

Mirion Technologies is seeking a highly motivated Field Service Engineer who, with limited supervision, executes customer support activities involving the installation, modification and repair of complex nuclear measurement equipment and systems.

• Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of Mirion (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation.
• Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.
• Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed.
• Provide professional representation of the Company in all dealings with customer, creating a positive experience for the customer.

• In-house Troubleshooting and Repair.
• Technical Support (by phone/email).

• Technical acumen. Preferably electronics, Mechanical or Science/Physics background.
• Very good verbal communication skills.
• Excellent organizational skills, typing/keyboarding skills and written reporting skills.
• Well-disciplined, self-starter with an enthusiastic, entrepreneurial spirit being able to work alone or with a team.
• Must be logical and analytical in approaching solutions to complex problems.
• Understand and adhere to all safety policies on the job.