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Key skills for this role
Support project teams with administrative and coordination activities
Manage customer enquiries, bookings, and change orders
Upload, download, and distribute project documents and drawings through customer portals and internal systems
Maintain project files, design registers, and online questionnaires
Support sales and operations teams with customer service and administrative processes
Assist with project documentation and operational administrative process duties , including user manuals , elevator parts and product upgrade details
Ensure compliance with company policies, quality standards, and environmental health and safety procedures
Collaborate with colleagues across the business and provide cover for similar support roles when needed
Skip the repetitive application forms
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Previous experience in an administrative, project coordination, or customer support role
Strong organizational skills and attention to detail
Excellent communication and customer service skills
Comfortable managing multiple tasks and deadlines
Proficiency with Microsoft Office , CRM and document management systems
A proactive, team-oriented approach with a willingness to learn
If you're a detail-oriented professional who enjoys keeping projects organized and supporting customers and colleagues alike, we'd love to hear from you.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Click on this link to read the Policy and Terms
Leading global elevator and escalator manufacturing, installation, and service company.
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