Field Software Engineer

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible.

With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.

But we’re more than just a tech company.

We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.

Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Participate in the Software Development Process: 2.

Submit requirements based on customer input and field experience. 3.

Review specifications and designs as a customer advocate. 4.

Review release notes and be prepared to explain new features and bug fixes to customers. 5.

Present new software releases to the customer base. 6.

Travel to customer factories as needed to provide timely and effective software support. 7.

Diagnose, document and resolve software issues in the field. 8.

Work closely with Product Team including software & hardware engineers, process engineers and marketing to develop requirements and design definition for software features. 9.

Work with Product Support to investigate and resolve field reported issues on released products. 10.

Work with Software Quality Group to test on Product simulators. 11.

Conduct training sessions for customers on how to use our software products effectively. 12.

Maintain accurate and detailed records of customer interactions and issue resolutions.