Field Services Coordinator

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

The Field Services Coordinator is responsible for the day-to-day tactical coordination of field service activities across both project/installation rollouts and break-fix service, including technician scheduling, dispatch, rescheduling, and execution tracking. This role ensures work is completed in accordance with contracted SLAs, project milestones, customer expectations, and operational standards. The Field Services Coordinator acts as a key point of communication between service providers, technicians, internal teams, and customers, whether coordinating a new site rollout or resolving an issue when break-fix execution does not go as planned.

Experience in field services, dispatch, service coordination, project/installation coordination, or operational support roles, preferably in environments with high service volume, strict SLAs, and multi-site rollout activity.