Field Service Technician

You are

Your Role

• Performs service calls including wheelchair diagnostics, maintenance and repairs. Delivery and set-up of wheelchairs for clients, instructing clients in equipment use, safety and responsibility for maintenance.
• Travels to a designated area(s) of rural Manitoba to perform routine calls including wheelchair diagnostics, maintenance and repairs.
• Rotates with the other Field Service Technicians to be on-call for afterhours emergencies including wheelchair diagnostics, maintenance and repairs as required.
• Performs routine calls including wheelchair diagnostics, maintenance and repairs.
• Performs in-house maintenance and repairs as required.
• Completes parts inventory control sheet each time parts are removed from parts area.
• Completes work orders, including all information requested, listing parts used and recording a summary of service work performed, as well as any observation(s) of clients in breach of their wheelchair user agreement.
• Consults with allied health professional(s) and others as necessary.
• Maintains assigned department vehicle including its mechanical and physical condition, and regularly scheduled maintenance (e.g., oil change, filter, lube). Reporting any abnormalities to Manager, Wheelchair Services.
• Maintains assigned department vehicle in orderly condition to facilitate parts inventory control and safety.

What You Know