At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and belonging are shared values. We’re committed to fostering an environment for every employee that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
PennEngineering is seeking a motivated, excited, individual to be a part of Haeger/PEM Team . As the Haeger PEM Service Technician at PennEngineering, you’ll collaborate with teams that do truly amazing things.
Join us as we build the future in Manufacturing and Engineering!
Full Job Posting
POSITION SUMMARY
At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and belonging are shared values. We’re committed to fostering an environment for every employee that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
PennEngineering is seeking a motivated, excited, individual to be a part of Haeger/PEM Team . As the Haeger PEM Service Technician at PennEngineering, you’ll collaborate with teams that do truly amazing things.
Join us as we build the future in Manufacturing and Engineering!
Perks and Benefits
Medical & Employer Paid: Dental and Vision
Parental Leave
401k and Employer Match
Paid time off and holidays
Tuition reimbursement
Paid On the Job Training
Performance incentive bonuses
Community Volunteering
Talent Referral Bonus Program
Employee Centric Culture
WHAT YOU WILL DO
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Responsible for providing technical support for all models of Haeger and PEMserter machines, tooling, and components. Uses hydraulic, pneumatic, and electronic troubleshooting skills to support customers by phone, electronically, and in the field as required.
Perform Haeger/PEMserter service technician duties with minimal supervision.
Follows prints, schematics, instructions, and internal assembly documents to troubleshoot machines/sub-assemblies according to industry’s best practices.
Exercises good judgment, accuracy, and efficiency in assembling, troubleshooting, and maintaining all Haeger and PEMserter® products.
Tests all components, both individually, as well as the total assembly, for proper and standard functions, as specified.
Travel to customer locations to perform commissioning and service calls as needed.
Adheres to company Service policies in the execution of duties.
Exercise independent judgment and creativity in solving customer technical problems.
Maintains a high degree of professionalism in servicing customers with respect, thoroughness, tact, and diplomacy.
Generate documentation to internal and external technical and sales staff on service updates, product availability, and technical services available.
Provides product training to distributors and representatives when required.
Estimate repair costs for machines and tooling and quotes the customer accordingly.
Takes initiative in support of customers, distributors, and fellow team members.
Our commitment to Diversity, Equity and Belonging (DEB) endeavors to create a safe space for all employees and customers, regardless of age, race, sex, gender identity, national origin, or religion. We lift up voices and opinions by creating a respectful work environment where difference is valued, and we are doing our part to build towards a greater society where diverse points of view are celebrated.
About PennEngineering
Metal Manufacturing & Fabrication5000 employeesFounded 1942
Privately owned manufacturing group serving automotive, electronics, datacom, electric-vehicle, and industrial markets with fasteners and installation equipment.