Field Service Specialist
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Key skills for this role
Role Overview
The Field Service Specialist is the Maintenance Engineering focal and is responsible for providing maintenance recommendations and technical assistance to both internal and external Line Maintenance teams on Thales IFEC Systems as it relates to operation, maintenance and troubleshooting.
The candidate is a technical interface between the Customer and Thales regional or central organization.
The candidate will contribute to the Central organization continuous improvement process by sharing and implementing maintenance best practices and tool feedback activities.
The Field Service Specialist may be exposed to more than one of Thales’ IFEC systems installed and will have to learn how to support a wide variety of systems installed on common commercial jetliners.
The candidate must be a self-starter who can operate with minimal supervision in potentially less than optimal working environments.
Key Areas of Responsibility
• Provide IFEC Maintenance and Troubleshooting expertise (remotely or onsite) to Airline Line Maintenance teams
• Participate to system installation and retrofit activities on aircraft (including witnessing or running SIP or GFTP)
Key Skills for This Role
Full Job Posting
What We Offer
- Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
- Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
- Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
- Company paid holidays, vacation days, and paid sick leave.
- Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
- Employee Discounts on home, auto, and gym membership.
Why Join Us?
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Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.
Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
About Thales
Global technology leader in aerospace, defense, and security.
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