Field Service Specialist

Are you a Solution Engineer, Technical Architect, or Solution Architect who's passionate about Field Service?

Do you want to help change the way the world's leading companies manage their frontline workers, assets, and operations?

If so — come join us.

The Field Service Product Specialist is a product technical specialist embedded within Salesforce's Field Service GTM organization.

You are the technical heart of the Field Service sales motion — partnering with Account Executives to win complex enterprise deals by deeply understanding customer operations and architecting transformative solutions using Salesforce Field Service, Agentforce, and related technologies.

This is not a traditional SE role.

You will own the technical vision from first discovery call to deal close, building customer champions, proving business value through hands-on proof of concepts, and driving Agentforce-powered Field Service deployments at scale.

You will also own post-sale adoption metrics — your success is measured in ACV and monthly active usage, not just closed deals.

If you love Field Service, live for the technical win, and want to be part of a team building the future of agentic enterprise operations — this role is for you.

Lead end-to-end technical sales motions — from discovery and solution design to demo, proof of concept, and deal close

Conduct executive-level product demonstrations and architecture presentations to C-suite and VP-level stakeholders at enterprise accounts

Lead technical design sessions, designing domain-specific Field Service workflows and architectures aligned to customer business objectives

Build and execute hands-on proof of concepts leveraging Salesforce Field Service, Agentforce, and mobile and scheduling capabilities

Translate complex business requirements into solution architectures and roadmaps that deliver measurable operational outcomes

Drive customer adoption and usage growth post-sale in partnership with Customer Success — your impact is measured in ACV and monthly active users

Develop technical champions within customer organizations and establish long-term credibility with both technical and executive stakeholders