breezy
Field Service Software Engineer
ARTIDIS
Houston, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
QtC++QMLGit
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Role Overview
The Field Service Software Engineer is responsible for supporting the installation, maintenance, and troubleshooting of software-related components of ARTIDIS systems.
The role ensures reliable system performance by diagnosing and resolving software issues encountered during field operations and by supporting service activities on installed devices.
The engineer will provide technical support to systems and collaborate closely with ARTIDIS headquarters and other sites around the world to ensure alignment in troubleshooting, service practices, and system performance.
The position acts as an interface between field operations and the software development team, ensuring that issues identified in real-world environments are properly analyzed, documented, and communicated for continuous product improvement.
Key Skills for This Role
QtC++QMLGit
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About ARTIDIS
ARTIDIS AG is a clinical-stage health-tech start-up founded in Basel, Switzerland, that has developed the first nanomechanical biomarker for cancer diagnosis and treatment optimization. The ARTIDIS nanotechnology platform integrates different types of clinical data into the ARTIDISNET digital platform, allowing physicians to significantly shorten the current diagnostic process and benefit both the patient and the healthcare system. ARTIDIS enables professionals to design personalized cancer treatment plans tailored to individual patients' needs and desired outcomes.
Job Purpose
The Field Service Software Engineer is responsible for supporting the installation, maintenance, and troubleshooting of software-related components of ARTIDIS systems. The role ensures reliable system performance by diagnosing and resolving software issues encountered during field operations and by supporting service activities on installed devices.
The engineer will provide technical support to systems and collaborate closely with ARTIDIS headquarters and other sites around the world to ensure alignment in troubleshooting, service practices, and system performance. The position acts as an interface between field operations and the software development team, ensuring that issues identified in real-world environments are properly analyzed, documented, and communicated for continuous product improvement.
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