indeed
Field Service Representative
Marshall Canada Holdings Inc.
Ottawa, CAN
Full Time
Senior
Field
3 days ago
Electrical SystemsMechanical SystemsFault DiagnosisEngineering DrawingsRisk AssessmentInspection Reporting
Free
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Electrical SystemsMechanical SystemsFault Diagnosis
About the Role
Marshall Land Systems is seeking a Field Service Representative to provide on-site customer support, fault diagnosis, and repairs for military equipment. The role requires a Red Seal Industrial Electrician certification, 5+ years of relevant experience, and willingness to travel domestically and internationally.
Key Skills for This Role
Electrical SystemsMechanical SystemsFault DiagnosisEngineering DrawingsRisk AssessmentInspection Reporting
Responsibilities
- Carry out inspections and testing of projects using engineering drawings and associated design data to standards
- Carry out repairs and modifications on military equipment and systems
- Undertake scheduled and ad hoc electrical/mechanical maintenance, fault investigations and diagnostics
- Implement repairs and modifications to electrical, electromechanical and mechanical systems
- Work across business functions supporting other areas of MLS
- Work in accordance with Health & Safety management systems and policies and undertake risk assessments
- Understand customer requirements, providing a positive image of MLS whilst promoting its capabilities
- Work with the Training Team to provide support and guidance of equipment to end users
- Generate and submit accurate inspection reports, in agreed formats and timescales
- Travel at short notice to carry out inspections and repairs in Canada and internationally
Requirements
- Red Seal Industrial Electrician trade certification
- Master Electrician License
- At least 5 years relevant work experience, preferably in technical field work or as a technologist
- Knowledge of 3 phase electrical installations
- Able to generate and complete relevant documentation including electrical and mechanical survey reports
- Able to understand and work to engineering drawings and associated design data
- Ability to work alone at customer locations or as part of a team
- Effective problem solving and troubleshooting skills
- Excellent time management and administrative skills
- Valid driver's license
- Must be able to travel domestically and internationally; willingness to work in operational areas if necessary
- Must be eligible to meet export control and security regulations, including Canadian Controlled Goods Program
Full Job Posting
Overview
- Marshall Land Systems is seeking a Field Service Representative to join our team in Ottawa, ON.
- Reporting to the Senior Manager, Support Maintenance, the Field Service Representative will provide on site customer support, perform fault diagnosis and repairs, and execute reactive and planned maintenance activities for in service equipment.
- This role will also provide technical support to Marshall Land Systems’ production and specialist project teams as required.
Your responsibilities in this role
- Carry out inspections and testing of projects using engineering drawings and associated design data to standards.
- Carry out repairs and modifications on military equipment and systems.
- Undertake scheduled and ad hoc electrical/mechanical maintenance, fault investigations and diagnostics of products on the full portfolio of MLS supported products.
- Implement repairs & modifications to electrical, electromechanical and mechanical systems.
- Work across business functions supporting other areas of MLS ensuring all projects and taskings are delivered on time, within budget and to the highest quality standard.
- Work in accordance with Health & Safety management systems and policies and undertake risk assessments pertaining to MLS systems at customer sites.
- Understand customer requirements, providing a positive image of MLS whilst promoting its capabilities.
- Work with the Training Team to provide support and guidance of equipment to end users.
- Generate and submit accurate inspection reports, in agreed formats and timescales.
- Understand and adhere to all MLS processes and procedures.
- Travel at short notice to carry out inspections and repairs in Canada, as well as internationally (as assigned), and potentially in military operational areas.
- Other duties as assigned.
Apply if you have most of the following
- Red Seal Industrial Electrician trade certification.
- Master Electrician License.
- At least 5 years relevant work experience, preferably in technical field work or as a technologist.
- Knowledge of 3 phase electrical installations.
- Competence in electrical systems associated with military Equipment/Systems highly desirable.
- Able to generate and complete relevant documentation including electrical and mechanical survey reports to required standards.
- Able to understand and work to engineering drawings and associated design data.
- Ability to work alone at customer locations or as part as a team within the production environment.
- Effective problem solving and troubleshooting skills.
- Excellent time management and administrative skills.
- Good understanding of engineering and engineering hygiene principles.
- Desirably able to set up & operate generators including Field Electrical Power Supplies (FEPS).
Salary
- The salary range for this position is CAD 100,000 to CAD 115,000 commensurate on qualifications and work experience.
About Marshall Land Systems
- Marshall Land Systems is a Canadian owned global company with an unrivalled pedigree of British engineering excellence.
- From its origins in Cambridge, UK, through more than a century of innovation, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world.
- From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering.
- It employs 600 people with major facilities the UK, Canada, and the Netherlands.
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