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Field Service Representative (FSR) Coordinator
Griffon Aerospace
Madison, USA
Full-time
Entry · 2+ years experience
Onsite
Discovered 1 weeks ago
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Role Overview
Griffon Aerospace is a trusted aerospace solutions provider based in Madison, Alabama, specializing in the design, development, and operation of advanced unmanned aircraft systems (UAS). Since 1995, we have delivered over 12,000 unmanned air vehicles to the Department of Defense, allied nations, and commercial customers. We pride ourselves on being a lion-hearted partner, designing, building, and flying the most capable and intelligent aerial systems that give our servicemen an unfair advantage wherever they fly.
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Company Overview
Griffon Aerospace is a trusted aerospace solutions provider based in Madison, Alabama, specializing in the design, development, and operation of advanced unmanned aircraft systems (UAS). Since 1995, we have delivered over 12,000 unmanned air vehicles to the Department of Defense, allied nations, and commercial customers. We pride ourselves on being a lion-hearted partner, designing, building, and flying the most capable and intelligent aerial systems that give our servicemen an unfair advantage wherever they fly.
Position Summary
Griffon Aerospace is seeking a Field Service Representative (FSR) Coordinator to manage the scheduling, deployment, and support of field service personnel supporting customer sites, flight test operations, and fielded systems. This role serves as the central point of coordination between FSRs in the field, program management, flight operations management, logistics, and engineering teams, ensuring field support activities run smoothly, on schedule, and in compliance with contract and safety requirements.
Key Responsibilities
- Coordinate scheduling, staffing, and deployment logistics for Field Service Representatives supporting domestic and/or international customer locations
- Serve as the primary point of contact between deployed FSRs and internal teams (program management, engineering, logistics, HR)
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