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Field Service (Onsite) Technician

Hemmersbach
Jeddah, KSA
Full-time
Entry
Onsite
Discovered 1 weeks ago
IT supportWindows 7-11Microsoft Active DirectoryGroup Policy Objects (GPOs)Microsoft Office 365PC hardware installation and troubleshooting
Free

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Key skills for this role

IT supportWindows 7-11Microsoft Active Directory
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Role Overview

The Field Service Technician provides day-to-day technical support at customer locations within assigned geographical regions.

The role delivers onsite and remote IT support for enterprise and consumer clients.

Responsibilities

  • Support customers with technical problems involving their technical equipment.
  • Install, upgrade, repair, and maintain PCs, printers, servers, and data center equipment.
  • Represent the company at client sites while providing high-quality customer service.

Requirements

  • At least 18 months of IT experience or equivalent experience.
  • Experience with Windows 7-11, Microsoft Active Directory, GPOs, and Microsoft Office 365.
  • Experience with PC hardware installation and troubleshooting.
  • Experience with enterprise antivirus solutions and IT ticketing systems.
  • A valid driving license.
  • Excellent time management skills.
  • Experience with networking and HP server environments is beneficial.

Benefits

  • Onboarding and buddy programs are provided.
  • The company offers international job opportunities and an internal career development program.

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