Field Service Engineer (Raman) (DE)

Germany | Remote | Up to 80% Travel Across Europe

At Oxford Instruments, we enable the world's leading scientists and engineers to make breakthrough discoveries and develop next-generation technologies. We're looking for a talented Field Service Engineer specialising in Raman Microscopy to join our Materials Analysis team and deliver exceptional support to customers across Europe.

Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR products. We are part of the wider Oxford Instruments Group, which also includes Andor Technology, NanoScience, Plasma Technology and X-Ray Technology. With a sixty-year history and fourteen Queen's Awards for Enterprise, our world-class products and technologies are helping customers address some of the greatest challenges of the 21st century.

As a Field Service Engineer, you'll provide onsite and remote technical support, installations, maintenance and customer training for Oxford Instruments' advanced scientific instrumentation, with a particular focus on Raman Microscopy systems. Working directly with researchers, scientists and industrial customers, you'll play a key role in ensuring our customers achieve maximum performance from their systems.

Installing and commissioning Raman Microscopy systems across Europe

Providing onsite and remote technical support

Diagnosing and resolving hardware, software and application-related issues

Delivering preventative maintenance and repair services

Conducting customer training and application support

Working closely with Applications, R&D, Product Management and Sales teams

Supporting new product introductions and upgrades

Maintaining accurate service records and technical documentation

Building trusted customer relationships and identifying service opportunities

You'll bring:

A degree in Physics, Materials Science, Chemistry, Engineering or a related scientific discipline

Experience supporting complex scientific instrumentation

Knowledge of Raman Microscopy and associated applications

Strong troubleshooting and problem-solving skills

Excellent customer-facing communication skills

Fluency in German and English

A willingness to travel extensively throughout Europe

This is an opportunity to work at the forefront of scientific innovation, supporting technology that enables advances in materials science, energy, electronics, life sciences and beyond. You'll join a collaborative, customer-focused team that values innovation, trust, inclusion and continuous learning.